Mission & Vision

To enhance and promote the health of the region we serve through the provision of a locally owned and controlled PHYSICIAN-DIRECTED comprehensive network of QUALITY primary care and specialty care physicians providing medical services in a collaborative and coordinated manner.

To be known as an IPA that is committed to offering the highest level of QUALITY healthcare services, and to be the PROVIDER-OF-CHOICE to all purchasers of healthcare services in Northeast Tennessee and Southwest Virginia by providing services in an efficient and cost-conscious manner.

1. To be known as a “quality driven healthcare organization”
2. To treat each person or group with whom we interact as a customer
3. To commit to problem solving, continuous improvement and planning
4. To retain local health services in our communities
5. To maximize the health of the population we serve through cost-effective, evidence-based practice
6. To remain autonomous, maintaining local physician driven decision making
7. To recognize PCPs and their central role in providing quality care in a managed care environment

Nelson Gwaltney
Board Chairman