Services & Programs

Highlands Physicians, Inc. is a professional TPA that balances your medical practice’s independence and an utterly beneficial collaboration. Maintain your autonomy while getting superior support, access to resources, reduced costs, and improved patient outcomes. Our quality services to partner physicians enhance their operations, streamline credentialing, and improve patient care.  

Highlands Physicians prides itself on offering additional services to our members that enhance performance and allows them to take better care of their patients.

Our HMM Services are just what the doctor ordered!

*These services are available to our members only, at an additional fee.

Provider Office Management Support Services consist of an expert analysis of your current business operations. After an onsite meeting with your leadership team and support staff, we determine focus areas for improvement. POMS Services aim to create an effective and sustainable workflow, while assisting with improving your revenue cycle management.
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AIM (Affordable Internal Marketing) is a program designed to empower smaller medical offices with needed marketing tools. AIM provides cost-effective marketing materials tailored to enhance patient engagement and loyalty, helping your practice thrive in today's competitive landscape. Discover how AIM can elevate your patient communication and retention strategies affordably.
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Medical Billing Management services offer a comprehensive solution designed to streamline and optimize medical billing processes. This ensures accurate and efficient billing, reducing administrative burdens and maximizing revenue potential. With our MBM services, physicians can focus more on patient care while ensuring billing accuracy and compliance.
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After working closely with our offices for years and hearing about the daily challenges they face with credentialing maintenance and enrollments, Highlands Physicians decided to develop our Credentialing Enrollment Management Services Program, better known as CEMS. This affordable program allows your office to pass the administrative burden to our CEMS team. Enrolling in our CEMS Program creates a one stop shop for your provider enrollment and privileging. Our goal is to simplify and reduce the heavy and confusing onboarding and enrollment burdens that you face with your non- HPI held contracts. Our CEMS team manages the process from start to finish for a seamless, stress-free experience that lets the provider focus on their patients and helps the practice generate new revenue in a timely manner. HPI then continues to alleviate the hassle for your office by maintaining all aspects of credentialing for your providers.

The CEMS Program is available to our members only, at an additional fee. If you are interested in getting more information about our CEMS Program, click here or call the office today!

Highlands Physicians participates in Value-Based Care programs that are designed to allow Primary Care Providers to earn incentives for submitting quality data for the quality care they already perform.

Our team of care coordinators perform chart audits on the required measures and report the results to the insurance companies, assuring maximum incentive payout to the provider. In addition to reducing this time-consuming task for your office staff, it allows your team to be more efficiently used for patient care.

If you are interested in getting more information about our Value-Based Care Program, click here or call the office today!

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Contact Highlands Physicians, Inc. today to learn more about partnering with us and enjoying all the benefits our membership offers. Call our office at 423-392-1920 or complete the contact form for more information.

423-392-1920

423-392-0006

2004 American Way, Ste. 201
Kingsport, TN, 37660